Domiciliary Support Services
Flexible day-to-day home support, including personal care routines, mobility support, medication prompting and practical assistance that helps clients remain safe and independent at home.
Learn moreCare Services
Flexible home care tailored to each person
From personal care to complex support, our services are designed around wellbeing, safety and independence at home.
Companionship Services
Warm, person-centred companionship that supports emotional wellbeing, confidence and social connection through trusted one-to-one support at home.
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Specialised Support Services
Structured specialist support for higher-dependency needs, provided subject to assessment, agreed care planning, staff competency and regulatory scope.
Learn moreOur Specialised Care Services
Specialist support delivered with safety, dignity and continuity
Alongside everyday home care, Hatszz Prestige Care can support clients with more specialist care needs. Our trained and experienced care staff work to agreed care plans, with a focus on dignity, safety, infection control, comfort and continuity of support.
Specialist support is provided subject to individual assessment, care planning, staff competency, and regulatory requirements.
PEG Feeding Support
PEG Feeding SupportSupport with PEG feeding routines, including safe positioning, flushing, tube rotation where appropriate, observation, documentation and infection-control procedures, in line with the client's care plan.
Stoma Bag Management
Stoma Bag ManagementSupport with stoma care, including emptying, changing, monitoring output, identifying concerns such as irritation or blockage, and maintaining infection-control standards.
Suctioning and Assisted Coughing
Suctioning and Assisted CoughingSupport with suctioning and assisted coughing where included in the care plan and delivered by trained staff, helping clients maintain comfort and respiratory wellbeing.
Catheter Care
Catheter CareSupport with catheter care, including bag changes, hygiene, infection-control procedures, monitoring for signs of blockage or concern, and knowing when to escalate for clinical intervention.
Complex Bowel Care
Complex Bowel CareSupport with agreed bowel-care routines, monitoring, documentation, comfort measures and escalation where concerns arise, delivered only where staff are trained and competent.
Tracheostomy Care
Tracheostomy CareSupport with tracheostomy care tasks such as cleaning, dressing support, monitoring the stoma site and maintaining infection-control procedures, where included in the care plan and within staff competency.
Medication Management
Medication ManagementSupport with medication management using safe administration principles, including the 7 Rights of medication: right person, right medicine, right dose, right time, right route, right reason and right documentation. Support may include requesting, collecting, prompting or administering medication through agreed routes where appropriate and authorised in the care plan.
Infection Control and Monitoring
Infection Control and MonitoringCare staff follow infection-control procedures, document care delivered, monitor changes and escalate concerns appropriately to families, professionals or emergency support where required.
Specialist care is provided following assessment and care planning, and only by staff with the appropriate training and competency for the agreed tasks.
