Domiciliary Support Services
Flexible day-to-day home support, including personal care routines, mobility support, medication prompting and practical assistance that helps clients remain safe and independent at home.
Learn more
Trusted Domiciliary Care
Compassionate, CQC-rated home care across London
Personal care, companionship, complex care and end-of-life support delivered by trained carers, helping you or your loved one live safely and independently at home.
Welcome to Hatszz Prestige Care
Safe, compassionate support that feels personal and dependable
We provide high-quality domiciliary care for adults and families who want trusted support at home. Every care plan is person-centred, shaped by individual routines and delivered by trained carers who value dignity, kindness and clear communication.
Services Overview
View all services
Companionship Services
Warm, person-centred companionship that supports emotional wellbeing, confidence and social connection through trusted one-to-one support at home.
Learn more
Specialised Support Services
Structured specialist support for higher-dependency needs, provided subject to assessment, agreed care planning, staff competency and regulatory scope.
Learn moreOur Specialised Care Services
Specialist support when care needs become more complex
Alongside everyday home care, Hatszz Prestige Care can support clients with more specialist care needs. Our trained and experienced care staff work to agreed care plans, with a focus on dignity, safety, infection control, comfort and continuity of support.
Specialist support is provided subject to individual assessment, care planning, staff competency, and regulatory requirements.
PEG Feeding Support
Support with PEG feeding routines, including safe positioning, flushing, tube rotation where appropriate, observation, documentation and infection-control procedures, in line with the client's care plan.
Stoma Bag Management
Support with stoma care, including emptying, changing, monitoring output, identifying concerns such as irritation or blockage, and maintaining infection-control standards.
Suctioning and Assisted Coughing
Support with suctioning and assisted coughing where included in the care plan and delivered by trained staff, helping clients maintain comfort and respiratory wellbeing.
Catheter Care
Support with catheter care, including bag changes, hygiene, infection-control procedures, monitoring for signs of blockage or concern, and knowing when to escalate for clinical intervention.
Complex Bowel Care
Support with agreed bowel-care routines, monitoring, documentation, comfort measures and escalation where concerns arise, delivered only where staff are trained and competent.
Tracheostomy Care
Support with tracheostomy care tasks such as cleaning, dressing support, monitoring the stoma site and maintaining infection-control procedures, where included in the care plan and within staff competency.
Medication Management
Support with medication management using safe administration principles, including the 7 Rights of medication: right person, right medicine, right dose, right time, right route, right reason and right documentation. Support may include requesting, collecting, prompting or administering medication through agreed routes where appropriate and authorised in the care plan.
Infection Control and Monitoring
Care staff follow infection-control procedures, document care delivered, monitor changes and escalate concerns appropriately to families, professionals or emergency support where required.
- Complex Bowel Care
- Tracheostomy Care
- Medication Management
- Infection Control & Monitoring
Specialist care is provided following assessment and care planning, and only by staff with the appropriate training and competency for the agreed tasks.
Multilingual Care Team
Care in the language that feels most comfortable
Our carers are multilingual and can speak fluently in the following languages.
- English
- Urdu
- Punjabi
- Hindi
- Turkish
- Somalian
- Eritrean
- Polish
- Bengali
- Yoruba
- Spanish (Colombian dialect)
Why Families Choose Us
Compassion, reliability and strong safeguarding culture are at the centre of how we deliver care at home.
- Person-centred care plans
- Trained and supervised carers
- Respect, dignity and independence
- Family communication
How Care Starts
A clear, supportive process from first call to ongoing review.
- Step 1: Initial enquiry
- Step 2: Free care discussion
- Step 3: Needs assessment
- Step 4: Personalised care plan
Client Reviews
Genuine feedback featured on the original Hatszz Prestige Care review pages.
Google review
Hatszz is the best
“My grandma has dementia and other physical difficulties therefore has been receiving home care since 2009. They show true care and compassion to my grandma and give her the time that she needs in order to meet her needs. I would recommend Hatszz Prestige care to anyone needing care for their loved ones.”
Sadiqah Maljee
View sourceGoogle review
Ruby was amazing
“When my mum came back from a nursing home for palliative care, we were worried about the level of care we would get. Together with her team they have been wonderful with mum. I would absolutely recommend them to anyone in a similar situation.”
Camilla Beckman
View sourceTrustpilot review
Aster was a very nice and diligent
“Aster was a very nice and diligent person to work with. She did her job properly and was quite empathetic as well. I would definitely recommend her to any organisation.”
Moses oladapo
View sourceSpeak to us about care for yourself or a loved one.
Contact our team for a confidential discussion. We will listen carefully, explain your options clearly and guide you through the next steps with compassion.
